Smart Building Infrastructure Technician
Location: Crawley
Job Type: Full-time / Permanent
Working Hours: Monday to Friday, 7:30am – 5:00pm
Flexibility: Night shifts (7:30pm – 5:00am) and overtime as required
Salary: £30,000-£36,000
About the Client
Our client is a well-established and forward-thinking organisation operating at the forefront of smart building technology within the built environment. They specialise in delivering integrated technology solutions that support sustainable growth, innovation, and long-term performance across complex estates.
With a strong emphasis on collaboration, continuous development, and technical excellence, the organisation invests heavily in its people—offering ongoing training, career progression opportunities, and a supportive working environment.
Job Summary
As a Smart Building Infrastructure Technician, you will be based at Gatwick Airport, working as part of a dedicated on-site team responsible for the installation, maintenance, and support of advanced smart building technologies across the estate.
This role requires strong technical expertise in copper and fibre network infrastructure, alongside a willingness to develop skills across a range of smart technologies including Audio-Visual, Electronic Security, IoT, and wired/wireless networks.
You will play a key role in delivering projects on time and within budget, maintaining high technical standards, and ensuring compliance with Health & Safety regulations. Delivering excellent customer service and accurately interpreting client requirements will be central to your success in this role.
Key Responsibilities
ICT Infrastructure (Copper & Fibre)
* Install, terminate, and test copper (CAT5e/6/6A), fibre optic (OS1/2 & OM3/4/5), and voice (CW1308) cabling.
* Install and test cabling for Electronic Security and Audio-Visual systems.
* Perform testing using Fluke equipment and Linkware software, ensuring compliance with industry standards.
Smart Building Systems & Technology
* Build and install telecommunications cabinets (pre-built and flat-pack).
* Install containment systems including tray, basket, trunking, and conduit.
* Install end-point devices such as CCTV cameras, access control systems, Wi-Fi/mobile access points, IoT sensors, and AV equipment.
* Install and configure network equipment including servers, switches, routers, and controllers.
* Carry out system patching and infrastructure setup.
Maintenance & Fault Finding
* Support commissioning, servicing, and decommissioning activities.
* Diagnose and repair faults across network infrastructure and associated systems.
* Assist with equipment relocation and upgrades.
Documentation & Reporting
* Maintain accurate records and provide certification documentation.
* Report progress and escalate issues using internal systems and processes.
Health & Safety
* Adhere to RAMS and all on-site Health & Safety regulations.
* Work from technical drawings, schematics, and specifications.
* Ensure personal and team compliance with the Health and Safety at Work Act 1974.
Person Specification
Knowledge
* Understanding of IT network architecture, cabling systems, and testing standards (e.g. BSEN 50346).
* Knowledge of access control, CCTV systems, and containment installation.
* Awareness of IoT technologies and emerging smart building trends.
* Understanding of health and safety risks, including working at height regulations.
* Familiarity with equipment racks and cabinet assembly.
* Appreciation of accurate documentation and project handover requirements.
Skills
* Strong communication skills (written and verbal).
* Proficient in Microsoft Office and general IT systems.
* Ability to follow technical plans and installation processes.
* Skilled in interpreting drawings and installing infrastructure systems.
* Experience using testing equipment such as OTDR and Fluke DTX 5000.
* Competent working at height (MEWPs, access towers) and in confined spaces safely.
Behaviours
* Detail-oriented with a commitment to high standards.
* Self-motivated with strong time management skills.
* Proactive problem-solver with the ability to use initiative.
* Strong commitment to health, safety, and data security.
* Flexible and adaptable approach to working hours.
Qualifications
Essential:
* Valid ECS/CSCS Card
* Relevant certification (e.g. CNet CNCI®, CNIT®, BICSI Installer Level 2/3 or equivalent)
* Full UK Driving Licence
Desirable:
* First Aid qualification
* GCSEs (including Maths and English)
* IPAF or PASMA certification
Experience
Essential:
* Minimum 3 years’ experience in a similar role
* Hands-on experience installing copper and fibre ICT systems
* Exposure to AV, Electronic Security, IoT, and network infrastructure
Desirable:
* Experience working in critical infrastructure environments (e.g. airports or transport hubs)
* Containment installation experience (conduit, tray, basket, PVC/metal systems)