The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Research Operations Team is part of Research and Innovation Services (RIS) and provides comprehensive support to academic and PSS colleagues across the lifecycle of a research project. The team comprises pre- and post-award services, contracting and consultancy support. Support includes tailored financial and contractual advice and management to all researchers at Durham, from planning, costing, and pricing the initial proposal to ensuring that contracts and agreements are negotiated effectively and efficiently, to ensuring robust financial management and compliance of awarded projects. Research Operations works alongside the various teams which make up the Research and Innovation Services and in partnership with Professional Support colleagues across the University to help facilitate research-related planning, reporting and development and to meet the needs of both the individual researcher and the wider institution. As a Research Grants and Contracts Manager (RGCM) within the pre-award team, you will play a key role in supporting and developing externally funded research grant activity by providing high quality support and advice to academic staff in the preparation, submission and contractual negotiation of research grants and awards. You will join an enthusiastic and supportive team of RGCMs based in the central office but will also be expected to spend time in the academic departments you support, to provide a key link role between the academic community and RIS. The RGCM will be a key point of contact for an academic wishing to apply for external research funding and will provide support and expert advice in a number of essential activities including: Project managing the submission process of the bid (including responsibility for budget development and seeking internal approvals). Working closely with the Research Development team on strategic funding opportunities. Lay reviewing applications for regulatory and funder compliance. Ensuring timely acceptance of successful awards including contract negotiation and ensuring all ethical and due diligence checks are completed. Working closely with post-award and contracting colleagues to ensure accurate project information is captured and shared in a central project management system. Delivering training and information events. It is essential that the RGCM is highly organised, pays close attention to detail, and has a pro-active approach to problem-solving. The capability to prioritise and manage a busy and varied workload is crucial. The ability to work across a number of concurrent projects at different stages of development is essential. A confident communicator, you will form close working relationships with the other members of the Operations Team, Research Development Team, Faculty Officials, Heads of Department, Directors of Research, Department Managers and other members of Professional Support Staff. Dependent on experience, the successful applicant may need to work on site for the majority of the time for the first three months. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year. • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance. • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16. • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience *1. Relevant experience of supporting grant applications preferably within an HEI environment. 2. Educated to degree level (or equivalent experience). 3. Professional practitioner with knowledge and expertise in the delivery and development of services and activities within the organisation. 4. Experience of implementing policies and procedures, and supporting change and service improvements. 5. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues. 6. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation. Skills/Abilities/Knowledge 7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. 8. Strong digital competence across a range of digital devices and apps including Microsoft 365 applications and project or research management systems (e.g. Worktribe). 9. Committed to continuing professional development to maintain professional recognition. 10. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines. 11. Ability to solve problems and decide on and plan appropriate solutions. 12. Ability to prioritise work effectively to meet demanding and often conflicting deadlines. 13. Excellent attention to detail and an ability to maintain accuracy whilst working under pressure. Desirable Criteria 14. An understanding of costing and pricing methodologies. 15. Experience of negotiating research contracts. How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit A CV A short covering letter explaining your interest in the role A grid or table listing each of the criteria and how you meet them in each case, providing evidence from previous experience and/or qualifications Contact details For a chat about the role or any further information please contact Lasairfhíona Swift (lasairfhiona.swift@durham.ac.uk) Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion, and the University's values. • Review and look for ways to improve systems and procedures that are relevant to your area of work in line with the University's frameworks and regulations. • Provide specialist advice and guidance relating to your professional area of expertise, in line with the University's policies, regulations and values. • Manage the delivery of external research grant application support services across the University to a high standard. • Provide the best possible service by continually reviewing what is required from staff and others who you work with and contribute to ideas and service improvements. • Provide specialist knowledge and support when interpreting and analysing complex data and information sources. • Look for ways to improve grant application processes across all areas of your work. • Identify any learning needs that should be met by the Research Operations pre-award team and design activities and arrange any training. Planning and Organisation • Contribute to operational leadership teams to influence the type and level of services that are provided by Research Operations in RIS. • Contribute to progressing the strategic and operational priorities of your Service. • Seek feedback from staff and other key stakeholders so that the service is being adapted to meet customer expectations and to plan future requirements. • Analyse data on the level of service being provided by Research Operations to recommend areas for future improvement. • Meet the development needs of your stakeholders, providing training when required. • Manage budgets and expenditure including buying (and returning) goods and services. Communication/Liaison • Provide advice and share guidance with your stakeholders to ensure that the University's policies, procedures and regulations are complied with. • Use your operational expertise to lead and participate in business meetings, working groups and sub-committees. • Coordinate and organise committees and other business meetings and deal with any related complaints. • Update policies and procedures in response to any internal or external changes. • Use your expertise to provide training or guidance to other stakeholders. • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers. • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.