Regional Operations Manager South West of England Full Time - 40 Hours Per Week Competitive Salary plus benefits package Brewers are a thriving family-owned business with a rich history spanning over 120 years and we have an excellent opportunity for a driven and ambitious individual to help further develop our growing South West Region, which spans from St Erth to Dorchester and encompasses Bath, Cheltenham as well as Cardiff and Swansea in South Wales. Made up of 20 branches in the South West and a dedicated team of 115 colleagues, our South West Region offers an opportunity for a Regional Operations Manager to manage operational activity and progress our objective to be the decorator’s first choice and expand our legacy even further. Deputising for the Regional Manager when required, you will be well versed in all matters relating to the smooth running of the Region. This role is instrumental in ensuring the Region is consistently achieving high levels of customer satisfaction through operational excellence. Working closely with the RM, you will deliver this vision by leading implementing key operational work with a specific focus on people, development, processes, systems, stock management, merchandising and store presentation. Alongside both the RM and Branch Managers you will work with particular focus on Company KPI’s, supporting commercial decision making by identifying areas for improvement/development as well as agreeing and communicating action plans. Supporting Region wide development, you will coach Branch Managers and other colleagues within the Region to deliver on agreed business plans and sales budgets whilst empowering individuals to manage and lead their own teams effectively. Leading by example, our Regional Operations Manager will be an advocate of Company aims and values and be prominent in the selection, development and retention of people as well as being someone colleagues can reach out to when they need help and support. Supporting our vision of a diverse, inclusive and accepting workplace, you will maintain and work to achieve a culture of performance, inclusion and opportunity that seeks to reward and develop talent. The wellbeing of our colleagues is vital and through displaying integrity and respect for others, you will also help adjudicate on personnel matters in the area. You will usually work Monday to Friday, however there may be an occasional need to cover in stores on Saturdays and some evening work in the event of alarm issues or customer entertainment. In order to succeed in this role, you will be able to demonstrate the following: Experience in a supervisory or managerial role in retail with a responsibility for multiple locations, preferably a relevant sector - displaying competencies of managing both commercial operations and people Experience of interpretation and management of P&L statements, sales KPI’s and other commercial metrics A strong knowledge of logistical operations with regards to stock management, showing excellent awareness of how to improve stock availability whilst managing and minimising costs Experience supporting and leading People processes - recruitment, absence management, disciplinaries and capability processes Be an advocate for the development of others, with experience motivating and coaching individuals Exceptional initiative and adaptability with a willingness to tackle and resolve complex challenges or decisions A confident and measured manner with the ability to engage at all levels A full driving licence and willing to travel extensively. What do we give in return? We think we have an amazing culture; at its heart our culture is one of looking out for each other and helping one another succeed. • Competitive financial package • Company Car • 34 days holiday-inclusive of bank holidays • Pension plan & life assurance scheme • Private medical insurance and Health Cash Plan • Additional benefits - Wagestream money management app, Employee Assistance Programme, Virtual GP plus many others designed to support our colleagues, generous staff discounts • Comprehensive induction programme • Discounts and rewards with selected partners - major high street brands, supermarkets etc • After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use one of our holiday homes in Cornwall or the Lake District If you're ready to take on this exciting challenge, we invite you to apply and join our continued success story.