£ tips + Mystery Diner bonus
Join the Caffeine & Machine Team as a HOST
Are you the kind of person who makes everyone feel at home? Do you love connecting with people,ensuring they have an unforgettable experience,and going the extra mile? Caffeine & Machine is looking for Hosts who are passionate about delivering exceptional service and making every customer feel like family.
Why Caffeine & Machine?
At Caffeine & Machine,we believe in creating a vibrant,welcoming environment for all our customers. As a Host,you'll be the friendly face and energy of the venue,building instant rapport,anticipating needs,and ensuring that every guest's experience is nothing short of amazing.
What We Offer:
* Competitive Pay – £12.50 per hour plus tips
* Amazing Perks – Employee discounts,lucrative Mystery Diner bonus,heavily discounted food,free entry to events,career development and more
Your Role
As a Host,you'll play a vital role in shaping our customers' experiences. You'll be the go-to person,providing top-notch service with warmth,enthusiasm,and an infectious smile. By listening,anticipating needs,and guiding customers through their time at Caffeine & Machine,you'll create an atmosphere of genuine hospitality and care. Whether it's helping a colleague,delivering amazing service,or learning more about our menu,you'll be at the heart of what makes C&M unique.
Core Responsibilities:
Inspiring PEOPLE Happiness – Be yourself,show customers what makes you and them unique,and mentor Newbies along the way.
Consistent CUSTOMER Satisfaction – Maintain impeccable standards,adapt to customer cues,and deliver consistently high Mystery Dining results.
Generating SALES Growth – Capture transactions,run orders,and share your passion for the menu while guiding customers to the perfect items.
Optimising PROFIT Results – Ensure every drink or dish meets our high standards,assist with rushes,and lend a hand in other areas as needed.
Host Strengths:
Organised – You approach everything in life with structure and purpose.
Excellent Listener – You focus on what others are saying,making them feel heard and valued.
Customer-Obsessed – You're determined to create experiences that delight and exceed expectations.
欄 Effortless Rapport – You connect with others easily,making everyone feel welcome and at home.
Positive & Optimistic – You maintain a sunny disposition and bring energy to every interaction.
Ready to create memorable experiences? Apply now and join our incredible team