Job Title: Front of House (FOH) Team Member
Location: North Cornwall
Position Type: Permanent, Full-time
Hours: 3-5 days a week, Hours are typically of the Industry, 10am to 9pm.
Some full days some half days. Our client is flexible and do new rotas every 2 weeks so it’s always changing
Overview: We are seeking a dedicated and enthusiastic individual to join our team as a Front of House (FOH) team member at our client’s stunning beachfront bistro restaurant located in North Cornwall. This position offers an exciting opportunity to work in a vibrant and bustling environment, with ample room for personal and professional growth within our company.
Key Responsibilities:
* Provide exceptional customer service to guests, ensuring a positive dining experience from arrival to departure.
* Greet guests warmly upon arrival, escort them to their tables, and provide menus.
* Take food and beverage orders accurately and efficiently, conveying any special requests or dietary restrictions to the kitchen staff.
* Serve food and beverages promptly and courteously, maintaining a high level of professionalism at all times.
* Monitor guest satisfaction and promptly address any concerns or complaints to ensure a positive resolution.
* Maintain cleanliness and organization of the dining area, including setting and clearing tables as needed.
* Collaborate effectively with kitchen and bar staff to ensure seamless coordination of servi...