Location: Harlow Timber Systems (Eastern) Ltd, Halstead, CO9 2SZ Employment Type: Full-Time, Permanent Hours of Work: 40 hours per week 8am to 4.30pm Monday to Friday Position Overview: We are seeking a dedicated I-Beam Administrator to join our team in Halstead. As an I-Beam Administrator you will work closely with the design and production teams to ensure deadlines are met daily and in line with the Company's Objectives and Policies. What you’ll be doing as an I-Beam Administrator: Ensuring smooth flow from Call off to cutting of Customer requirements, from the initial request to approval, ensuring the designers are chasing their approvals prior to going on the Live Sheet. Locating paperwork for answering customer queries of any shortages, replying to customers in a professional and polite manner. Arranging replacements if required. Liaise with other members of the team in the draw down from Mitek and creation of Sales orders on Bistrack for purpose of getting ready for cutting and delivery. Confirm week commencing dates to customers for their deliveries by email and telephone if required. To act in a safe and responsible manner in accordance with the Company's Health and Safety policy Communicate politely with all colleagues and customers. Your Skills: Previous experience in similar work Works well in a team Have strong computer Skills Strong communication skills What We Offer: Life assurance cover Access to 24/7 online GP 10% Discount across Harlow Bros. Branches Employee Assistance Programme Extras retail discounts & Byond Card Employee Referral Scheme In House Training and Recognised Qualifications How to Apply: Join us at Harlow Timber Group and become a part of a company that values quality, integrity, and teamwork. We look forward to welcoming you to our team! Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence. Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee-owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.