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Service Advisor needed in the Dorchester area of Dorset
We are working with a Motor Garage that is actively looking for a Service Advisor to join their friendly team in Dorchester, Dorset.
Job Details
* Role: Motor Vehicle Service Advisor
* Salary: Circa 26k plus 8k Bonus
* Working Hours: Monday – Friday, 35 hours per week; Saturday 8am – 1pm on rota (paid as overtime)
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparing and completing invoices
Requirements
* Some experience as a Service Advisor within a motor garage environment (passenger cars, commercial vehicles, HGV, LCV)
* Full driving license
As a Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and the public. The ideal candidate will have strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities.
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