Job Title: Apprenticeship End Point Assessment (EPA) Coordinator Department: Apprenticeships Salary: £27,598 - £29,911 Job Type: Full-time, Permanent Responsible for coordinating all end-point assessment for all apprentices studying at the College. Based within the college’s apprenticeship team, you will be the main point of contact for external end point assessment organisations (EPAO’s), skills coaches and curriculum colleagues within the team. You will co-ordinate the key pieces of EPA relevant information through the learner journey from start to finish, liaising with employers and students to ensure a high-quality EPA experience is delivered. This includes registering apprentices with EPA’s and managing bookings for interviews, professional discussions, presentations and exams. You will also play a critical role in ensuring apprentices finish their courses timely, with all qualifications and work completed to the highest standard. The role includes recording and maintaining EPA relevant information on internal and external systems and maintaining process guides for each EPAO in line with regulations and ESFA funding rules. This role is suitable for someone who is well organised and can communicate easily with colleagues, apprentices, and external stakeholders at all levels. You will have administration experience and ideally you will have experience of apprenticeships and end point assessment. This post will cover a wide variety of delivery areas and is crucial to the continuing success of the college's apprenticeship cohort. The postholder will join a growing and dynamic team supporting a variety of functions within Apprenticeships and Commercial delivery committed to continuous improvement and business growth. Key Responsibilities Support the administrative processes within the apprenticeship delivery team. Coordinate and deliver the End Point Assessment process for all apprenticeship standards. Provide timely and accurate data relating to EPA process for apprenticeships. Produce reports to inform the Apprenticeship Progress Boards, identifying trends and themes in EPA results. Assist in the production of performance reports for the apprenticeship delivery function. To liaise with relevant business teams relating to EPA processes. Maintain an up-to-date knowledge of guidance and regulations for EPAO and apprenticeship funding rules. Ensure data accuracy and integrity, correcting ILR rule violations and supporting the completion technical (PDSAT) funding reports. Facilitate the EPA process in its entirety, including liaising with college delivery teams, assessment team, MIS team, Employers and EPA organisations. Input and monitor registrations for apprenticeship EPAs, gateway requests and EPA test bookings Input and monitor registrations for employability qualifications To support in preparation work for internal and external audit in relation to systems and data audits. Provide general administrative cover for the wider team during holiday periods. Act as a liaison with external organisations in relation to the administration and compliance processes of the team taking ownership for issue resolution and escalation. To liaise with relevant apprenticeship, business development, and curriculum colleagues taking ownership for issue resolution and escalation as appropriate. Skills, Knowledge and Expertise Essential Criteria: 3 years administration experience preferably within a further education/training environment Experience of data input, data correction and data extraction and preparation of performance purposes Excellent ICT skills including proficient use of Microsoft Office and Student Records Systems Well organised with experience of working in a customer-oriented environment. Excellent presentation and written communication skills Excellent time management and prioritisation skills Ability to manage conflicting priorities Ability to build and maintain strong rapport with wide range of stakeholders Commitment to taking ownership for resolving issues High level of interpersonal and communication skills Positive personality – self-motivated Clear personal commitment to meeting and surpassing customer expectations Desirable criteria: Knowledge of education funding regulations and audit requirements Experience of working within an apprenticeships team Experience of co-ordinating and tracking adminstrative processes to ensure high levels of performance Experience and knowledge of EPA processes and Awarding Body regulations Please Note This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged. Benefits Why Join The City of Liverpool College? Benefits of working at the College As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development. Pension Scheme You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector. Leave entitlement Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter. Employee Benefit Platform As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond. Health and Wellbeing As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns. You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips. You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round. Travel We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful. Flexible Working We offer flexible working options depending on business need to support our employee's work-life balance. Professional Development We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career. College Benefits Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.