Job Title:
Industrial Automation Support Engineer
Location: Broughton/Filton, UK (100% Onsite Work From Office)
Job Type: Permanent
Salary Range :
55,000 per annum
(plus bonus and benefits)
Job Summary: An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor automation systems, ensuring seamless integration and performance of critical manufacturing IT applications.
Key Responsibilities:
Collaborate closely with the support team to understand and resolve issues within defined timeframes. Provide technical guidance and support to team members. Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required:
Experience with
MES/MOM technology. Knowledge of
Aveva/Wonderware Intouch ,
PLC ,
SCADA, and
HMI
systems. Advantageous to have experience with
machine integration. Strong understanding of
COTS Manufacturing IT applications. Experience integrating the
factory automation layer with MES. Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives, managers, and subject matter experts. Knowledge of
machine integration through OPC
and various interfacing protocols. Familiarity with
PLC, SCADA, sensors, IIOT devices, and
Aveva Wonderware Intouch. Knowledge of
ITIL processes
is a plus. Experience with
ServiceNow
and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom
2.Pegasus House, Aerospace Ave, Filton, Bristol BS34 7PA, United Kingdom
TPBN1_UKTJ