Home Administrator Statham Manor Care Centre Administration and Reception Full time Permanent
New Career, New You, New Opportunity; New Care!
Our stunning new home Statham Manor Care Centre is a purpose-built care facility situated in the picturesque village of Lymm in the heart of Cheshire. The home is registered to provide care to 66 residents who have a variety of care needs including residential and nursing care. The home provides the highest standards of safety, comfort and care to residents who have a variety of care needs. The home reflects the New Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. The home is rated GOOD in all domains by CQC. New Care has had no agency staff use for over 4 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid the national minimum wage or above.
We are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator you will report directly into the Home Manager and will work closely with other heads of departments in order to provide a comprehensive admin service to support the business and clinical activity of the care home. We are offering an excellent salary of £28,250.00 per annum. The working hours are predominantly Monday to Friday 0900-1700 and this is a full time contract!
Role Responsibilities:
1. Manage the provision of effective and efficient reception services.
2. Respond positively to all enquiries from prospective residents and assist with any queries they may have.
3. Coordinate admissions with the Home Manager or Deputy Home Manager.
4. Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
5. Collect initial payment and arrange Direct Debits for ongoing payments.
6. Maintain administration systems relating to residents.
7. Process purchase orders and maintain petty cash.
8. Liaise with appropriate departments regarding recruitment, payroll, procurement, finance, and HR.
9. Manage the on-boarding process for new Team Members.
10. Manage day-to-day payroll and queries.
11. Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
12. Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.
13. Cover reception duties in the absence of the receptionist.
Skills and experience required:
14. Previous experience as a care home administrator essential.
15. A welcoming and approachable persona.
16. Confident in liaising with other members of staff and residents.
17. Good time management skills.
18. Able to work alone as well as part of a team to achieve the best result.
What We Offer in Return:
19. Holidays: 20 days plus 8 Bank Holidays.
20. 12-Month Appreciation Voucher: A token of our gratitude for your hard work and dedication.
21. Early Pay Scheme: Access to your wages before payday, giving you flexibility when you need it most.
22. Employee Reward Platform - Lovett Cares: Enjoy hundreds of discounts at popular high street stores.
23. Auto Enrolment Pension Scheme: Secure your future with our pension plan.
24. Employee Assistance Programme: 24/7 support, including free counselling sessions, to ensure your well-being.
25. Long Service Awards: Celebrating your continued commitment at 5, 10, 15, and 20 plus years.
26. Employee Referral Bonus Scheme: Earn rewards for referring passionate individuals to join our team.
27. Apprenticeship Opportunities: Ongoing support and professional development as you progress in your care career.
28. DBS Update Service Reimbursement: We’ll cover the cost of your DBS Update Service.
29. NMC Pin Fee Reimbursement: We’ll cover the cost of your NMC Pin fees, so you can focus on what matters most—delivering exceptional care (Role Specific).
30. Team Member of the Month: We celebrate exceptional contributions by awarding a "Team Member of the Month" each month, recognising your hard work and dedication!
31. Lovett Care Awards: We proudly celebrate outstanding achievements with an annual awards event, recognising the incredible contributions of our team!
32. Exclusive Access to Blue Light Card & Company Shop Card: As a valued team member of a health and social care provider, enjoy access to benefits like the Blue Light Card and Company Shop Card, offering discounts and savings you might not know about!