Overview
Toolstation Store Manager Glasgow Possilpark — 40 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Responsibilities
* Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
* Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
* Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
* Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
* Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
* Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
* Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
* Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
* A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
* Customer Focus. Ensure the customer remains at the heart of everything you do.
* Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
* Flexibility. Be there when your team need you, understand priorities and plan effectively.
* Yourself. Bring your whole self to work and let your true personality shine through.
Requirements / Qualifications
* Experience leading a retail team and delivering customer service excellence.
* Ability to manage store operations, deliveries, stock/warehouse activities.
* Strong communication, coaching and relationship-building skills.
* Motivation to develop future leaders and drive business growth.
Benefits
Plus, you\'ll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
How to apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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