Job Description
Operations Manager – Pre-Launch Lender | North Manchester
We’re partnering with a new lender entering the market, focused on providing short-term cashflow lending solutions to SME businesses. This is a rare opportunity to join pre-launch and play a pivotal role in taking the business through set-up and go-live.
The Opportunity:
As Operations Manager, you’ll work directly with senior leadership to shape and implement the operational infrastructure from the ground up. You'll be involved in everything from process design and documentation to KYC/AML, compliance, and day-to-day operational activities.
This is a high-impact, fast-paced role that would suit a self-starter and problem solver with a background in lending operations — someone who thrives on ownership, pace, and building from scratch.
Key Responsibilities:
* Set up and manage end-to-end operational processes pre and post-launch
* Lead on KYC/AML and compliance operational workflows
* Oversee onboarding, documentation, and lending administration
* Identify and solve operational challenges quickly and effectively
* Work closely with stakeholders across tech, risk, and commercial teams
* Support the business through launch and scale-up phases
About You:
* Proven experience in lending operations, ideally within SME or alternative finance
* Comfortable working in an early-stage or start-up environment
* A natural problem-solver with a hands-on, can-do attitude
* Strong knowledge of KYC/AML/Compliance processes
* Excellent organisational and communication skills
* Early availability to start a new role would be a strong advantage
Why Apply?
Shape the operations of a brand-new lender from the ground up
Incredible scope for career progression as the business scales
Based in North Manchester, hybrid working available
If you’re looking for a career-defining opportunity in a fast-growing lending business, we’d love to hear from you.
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