You've seen the headlines. You've heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.
Kotara is part of that journey, and we're looking for a hands-on Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You'll bring energy, purpose and a people-first mindset to your store, while driving operational excellence and building a team that's ready to deliver great results and embrace what's ahead.
What you'll be doing:
* Lead from the front and create a high-energy, inclusive culture where your team feels empowered and customers feel welcomed
* Be hands-on in your approach, supporting your team on the floor and setting the standard for service and execution
* Drive store performance through strong operational execution and achieving sales targets
* Champion customer service and ensure every customer walks away with a great experience
* Develop and inspire your tam to grow into confident, capable retail leaders
* Keep it safe by ensuring your team and store operate in a safe and supportive environment
* Problem-solve day-to-day challenges with confidence and calm
What you bring:
* Proven leadership experience in a retail or customer-focused role
* A natural ability to motivate and influence — you get the best out of people
* Strong communication and organisational skills
* A passion for customer service and team development
* A solutions mindset and the drive to get things done
What we offer:
* Competitive salary plus annual bonus (up to 10% of your salary)
* Team Member discount for you and your immediate family
* Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options
* Paid parental leave for primary and secondary caregivers
* Employee Assistance Program (EAP) offering free, confidential support for you and your family
* Instant access to your pay with Humanforce Thrive
* Be part of a supportive, inclusive and fun culture where your wellbeing matters
Ready to lead the change? Apply now and be part of the journey.