About the Role
and our Ideal Candidate
To be successful as a Business Analyst, you will:
1. Have experience working in business analysis for 2 years or more
2. Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment
3. Demonstrate agility and adaptability in mindset and ways of working
4. Demonstrate innovation and creativity
5. Ability to identify and work with key data sources to understand the service in detail.
6. Actively engage in positive cross organisational communications and team working
7. Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment
For more information about the role, please refer to the Job Description.
About Us
Digital and IT is a shared service between Kingston and Sutton councils providing digital and technology services to both councils as well as a number of arm's length companies.
The Research Team sits within Digital Delivery along with the Design Team, Products & Online Services Team, Design Team and the Development Team. Within the teams we have multiple roles including User Researchers, Business Analysts, Service Designers, Product Managers, Content Designers, Interaction Designers, Delivery Managers and Developers. Our projects are managed using an agile approach and disciplines work in multi-disciplinary project teams designing and delivering good services.
We are committed to delivering excellent public services to our residents and local businesses, which is why we place the user, and their needs, at the heart of our agile delivery strategy. We are proud of our digital culture, and have a team of excellent professionals working across multi-disciplinary teams to deliver our new digital services.
Both councils are undertaking significant transformation of their services. We are therefore looking to recruit vibrant, talented people who would be excited to help us build user centred, modern digital services across two councils.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
8. A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.
9. Enhanced Maternity, Paternity, shared parental, adoption and dependents leave
10. Three volunteering days per year in Kingston
11. Hybrid working (dependent on the role)
12. Flexible and agile working arrangements using Google Chromebooks
13. Learning and development portal offering a range of courses
14. Discounts on a range of local shops, restaurants, gyms and leisure centres
15. Interest free season ticket loans
16. Local Government Pension Scheme
17. Bicycle loan facilities and cycle to work scheme
18. Zip car scheme
19. Confidential health & wellbeing and counselling support