HR Operations Manager- Financial Services- c£50-60k plus benefits
If you want to know about the requirements for this role, read on for all the relevant information.
Are you a hands-on HR professional with a passion for operational excellence? Do you thrive in a fast-paced, regulated environment and enjoy leading and developing high-performing teams?
Our client are seeking an experienced HR Operations Manager to join their dynamic HR function within a leading Financial Services organisation. This role is pivotal in driving smooth day-to-day HR operations, overseeing a small team, and supporting the business with efficient, compliant, and people-focused services.
Key Responsibilities:
* Lead and develop a team of two HR Coordinators, providing coaching, oversight, and ongoing support.
* Manage the delivery and continuous improvement of HR Systems, Payroll, and HR Administration processes.
* Act as first-line support for HR queries from managers and employees, ensuring timely and accurate guidance on policies, systems, and processes.
* Oversee the monthly payroll cycle in partnership with finance and external payroll providers, ensuring accuracy and compliance.
* Maintain and optimise the HRIS, ensuring data integrity, reporting capabilities, and effective system usage across the business.
* Develop and refine HR policies, processes, and SOPs, identifying opportunities to improve efficiency and service delivery.
* Collaborate closely with HR Business Partners and other stakeholders to ensure consistent HR operations support.
* Ensure compliance with employment legislation, audit requirements, and internal controls.
What We're Looking For:
* Proven experience in a similar HR Operations or HR Services management role, ideally within Financial Services or a regulated industry.
* Strong understanding of UK employment law, HR systems, and payroll processes.
* Experience managing or mentoring team members in a HR shared services or operations environment.
* A process-minded individual who is passionate about continuous improvement and service excellence.
* Excellent interpersonal and communication skills, with the ability to manage stakeholders at all levels.
* Highly organised, with a keen eye for detail and a proactive approach to problem-solving.
* Proficiency in using HR systems (e.g., Workday, SuccessFactors, SAP, or similar).
Are you looking to be part of a collaborative, inclusive, and forward-thinking HR team? Working in a business that values integrity, performance, and continuous improvement? Then we would love to hear from you.