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HR Professional | CIPD Level 5 Qualified
Oracle Car Finance are the UK’s number one broker for prestige, sports and classic cars and due to a substantial growth period, we are looking for a Sales Operations Executive to join our expanding team in our Knaresborough Head Office. This role will play a vital part in providing operational support to our customers, sellers and lenders.
As a Sales Operations Executive you will help in exceeding our customers’ expectations by delivering industry leading customer service from Acceptance to Delivery. We are looking for the most ambitious and dedicated people to join our team.
A bit about the role
* Exceptional organisation skills, ensuring your customers’ loan agreements are being progressed to meet the customer’s targeted delivery date for their car
* Pro-actively contacting customers to ensure their loan documentation is returned quickly and that it is accurate and complete
* To grow, nurture and expand your relationship with the customers you are supporting building our 5-star Trustpilot rating
* Use our in-house CRM system to provide operational support for customer enquiries ensuring issues are resolved quickly and efficiently
A bit about you
* You will be customer focused, self-motivated, with an eye for detail and ready to accelerate your career in a fast-paced operations role
* You will be a perfect blend of competitive and team player
* You won’t be afraid of picking up the phone and having great conversations with customers and sellers, showing tenacity to push through deals at a fast pace
* You will be looking for a company with a great culture and supportive team
* You will be extremely organised, and a great multi-tasker
* You will be proactive and a good problem solver
* Having worked in a FCA regulated environment
* Experience of the motor trade is desirable
A bit of what’s in it for you
* Initial and ongoing training throughout your career & access to our in-house L&D support
* 32 days annual leave (including bank holidays) increasing up to 38 days with service
* Long service benefits such as increased pension contribution, health care provision and EV salary sacrifice Scheme.
* Cycle to Work Scheme
* We celebrate success - team social events throughout the year, company awards, length of service and much more!
* Working pattern 8.45am to 5.30pm, Mon-Fri
Oracle Car Finance help our customers fund over £200million of vehicles each year, and we’re still growing. With over 2,600 5-star reviews and an overall Trustpilot rating of 5.0 out of 5.0, our customer reviews speak for themselves. Our dedication to providing a seamless service for our customers means we are seen as the best in business, and we need you to help us deliver that to more people than ever before.
As an FCA regulated business, any offers of employment will be subject to a full credit search; adverse credit may affect our ability to proceed.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
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