Overview
This role would suit someone that is looking to kick start their career in a fun and supportive team environment, with excellent growth prospects.
You will apply your previous customer service experience to perform the following principal duties:
Responsibilities
* Cooperate and liaise with technical team and share information across the organisation.
* Perform quality service at first point of contact.
* Handling all inbound and outbound calls from ATM/Cash Recycler/Cash Express/Cash Redemption Terminal customers, and cardholders.
* Liaising and coordinating with external third-party service providers to resolve issues.
* Provide technical assistance and support to resolve ATM/Cash Recycler/Cash Express/Cash Redemption Terminal faults and issues until resolution
About You
* Friendly team player
* Logical thinker (we can teach you the technical stuff)
* Technical aptitude
* Previous experience with call management systems and monitoring systems
How to learn more
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