We think this is a special place to work. So, before we get into the detail of this job opportunity, here’s a few words about who we are and what’s important to us.
Grosvenor is an international organisation whose activities span urban property, food & agtech, rural estate management and support for philanthropic initiatives. We’re united by a common goal to deliver lasting commercial, social and environmental benefit.
We’re steeped in history but focused on the future
We may have 340 years of history, but we are firmly focused on the future. From progressive environmental action to being at the forefront of community engagement, we work with purpose and embrace change. So diversity of thought and fresh perspectives really matter to us. We want our people to bring everything they are to work. Their life experiences, their knowledge, their unique take on challenges and solutions.
What’s it like to work here?
Well, there is plenty to talk about. It’s purposeful, whether that’s innovative ways to tackle the climate crisis or engaging meaningfully with local communities. It’s commercial and ambitious, which you’ll see in our transformational development projects and diverse investment pipeline. It’s sociable, in our buzzing café and at our many events. It’s challenging, varied and supportive: contributing to inclusion and innovation is part of everyone’s personal goals here. We also enjoy a flexible work environment and, because it’s a family business, we like to think we are a little less corporate too.
Interested? Then take a look at the job details below. We’re looking for someone who wants to build a brilliant career at Grosvenor and we look forward to receiving your application.
Purpose of role
To deliver a high-quality, efficient, and proactive Accounts Receivable service that supports the Credit Control Team and the wider business. The role plays a key part in maintaining strong cash flow, building effective internal and external relationships, and ensuring accurate and timely financial processing.
As a Cash Coordinator, you will be responsible for managing incoming payments, allocating cash accurately, resolving account discrepancies, own and manage billing and supporting credit control activities to reduce debtor days. You will work closely with internal stakeholders across Finance, Sales, and Operations, as well as with external customers, to ensure queries are resolved promptly and professionally.
This role offers an excellent opportunity to develop your Accounts Receivable expertise, gain valuable exposure to wider finance processes, and contribute directly to the financial performance of the business within a supportive and professional team.
Key responsibilities
* Download daily banking
* Uploading tenant receipts into Voyager
* Responsible for all billing across the London estate and invoicing cycles
* Reconcile cash sheets & postings against the cashbook daily
* Run monthly direct debit’s process for tenant payments due.
* Investigate/resolve query transactions (payments/receipts)
* Preparation of daily banking (cheques)
* Preparation of electronic payments for tenant refunds
* Preparation of daily/weekly/monthly bank reconciliations
* Recording & reconciliation of other cash returns
* Liaising with internal stakeholders to resolve queries and provide excellent Service
* Manage the suspense account with internal stakeholders to ensure allocation of funds.
* Managing Transfer accounts
* Inter-company billing transfers
* AR & AP Tie out reports to general ledger rec.
* Monthly transfer account
* Maintaining DPS database and process for Market Let tenants
* Actioning foreign & Urgent payments
* Build and maintain good relationships with internal stakeholders
* Monthly Bank Reconciliations
* Other duties as required
Key requirements
* Experience in Accounts Receivable, either with high volume customers or property related
* Ability to follow an organised and methodical approach for Accounts Receivable
* A high level of MS Excel skills and an ability to manage and manipulate data
* A professional customer focused attitude and able to deal directly with tenants in a tailored, professional & considerate manner.
* Good spoken and written communication skills, with good negotiation skills. Confident and able to get on with and approach staff at all levels, whilst being calm, assertive and tactful
* Organisational ability and meeting targets and deadlines. To be able to cope with peak periods and high volumes (essential).
* Being proactive and able to identify and implement improvements.
* A strong work ethic and a team player.
* Good eye for detail (essential)
* Property legal recovery options and processes (desired)
Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact grosvenor.recruitment@grosvenor.com
We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on grosvenor.recruitment@grosvenor.com to discuss.