Aftersales Manager - Bury St Edmunds An Exciting Leadership Role in Aftersales A fantastic opportunity has arisen for an experienced and motivated Aftersales Manager to lead a busy service and workshop operation in Bury St Edmunds. This role is ideal for someone who thrives in a customer-focused environment and is passionate about delivering excellence across all areas of aftersales. Key Responsibilities: Oversee daily operations of the workshop and service department Lead, support, and develop a team of Technicians and Service Advisors Ensure all vehicle servicing and repairs are completed to a high standard Maintain strong customer communication and satisfaction Efficiently allocate work based on technician capabilities Monitor service documentation for accuracy and compliance Support training and performance development across the team Ensure vehicles are returned to customers clean, valeted, and in top condition What's On Offer: Competitive salary with performance-related bonus 30 days annual leave (including bank holidays) Access to a pension scheme and life insurance Staff discounts and employee referral rewards Full support for ongoing training and career progression If you're a confident leader with experience in aftersales or workshop management, and you're ready for your next challenge, we'd love to hear from you. For more information please contact Alison 01733 968453 or email Brook Street NMR is acting as an Employment Agency in relation to this vacancy.