Posted: 18 June
The role
Role summary
:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
Ensure all traffic and warehousing operations are undertaken in line with company operating proceduresSupporting the on the road management of the traffic operation through communication and guidanceEnsuring all required administrative tasks are completed in line with company requirementsDealing with customer / driver enquiries in a polite and effective mannerEnsure service level targets and KPI’s are achieved by maximising fleet utilisationIT literate; with a high competence in ExcelDealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brandKnowledge of warehousing operationsAdditional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
Competitive Rates of PayHolidays: 20 days increasing with length of service + bank holidaysLong Service Recognition schemeEnhanced Maternity & PaternityCompany Pension SchemeLife AssuranceEmployee Assistance programme including 24/7 Virtual GPDX Discounts PortalExcellent opportunities for career progression and more!!We look forward to hearing from you!
