Are you someone who enjoys helping others understand technology and use systems more effectively? Do you thrive on working with different teams, listening to their needs, and turning that into clear guidance, training and support? We’re looking for a Systems Training & Support Specialist who will work closely with our Sales and Marketing teams to help them get the best out of their business systems. While Salesforce is our primary platform, what matters most is your ability to communicate clearly, collaborate with stakeholders, and deliver confident training and support.
Location
Thorncliffe Park, Sheffield. Hybrid: Office and home working; a minimum of 3 days a week working in our Head Office. Employees are able to utilise our office facilities more should they wish to.
Contract
Permanent, 37.5 hours per week, Monday – Friday.
Your Main Responsibilities
* Manage and maintain the Salesforce environment.
* Support Sales and Marketing teams by delivering training, coaching, and clear user guidance.
* Build and maintain reports and dashboards to support data‑driven decision making.
* Work on system improvements, small change projects, and contribute to larger technology initiatives.
* Gather and analyse business requirements, map processes, and recommend improvements.
* Create user stories, participate in Agile/Scrum cycles, and test system changes.
* Maintain accurate customer data and support integration processes.
What You Need To Succeed
* Strong communication skills – you can explain systems and processes clearly.
* Experience supporting users, delivering training, or acting as a liaison between teams and technology.
* Strong presentation skills, with confidence delivering training and support to users at all levels.
* Experience working with business systems, CRM platforms or similar tools.
* Open and motivated to learn Salesforce if not already experienced.
* A proactive, problem‑solving mindset with a genuine desire to help others.
* Ability to work independently and collaboratively in a fast‑paced environment.
What You Get In Return
* 27 days annual leave plus bank holidays.
* Discretionary annual bonus scheme.
* Health Cash Plan.
* Private medical insurance.
* 3x Salary life assurance.
* Enhanced sick pay and family friendly payments.
* Health and wellbeing programme.
* Employee assistance programme.
* And much more.
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone – regardless of background, identity, or ability – feels valued, respected and empowered.
Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs. You can also request reasonable adjustments through our online form.
B. Braun Medical Ltd. | Lauren Adams | recruiting.bbmuk@bbraun.com
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