Join to apply for the Trainee Client Advisor role at Marsh.
We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in Glasgow or Dundee. It is a hybrid role that requires working at least four days a week in the office.
The role: Trainee Client Advisor
We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for servicing both new and existing clients with a range of commercial insurance products. We consider candidates with personal lines or commercial insurance experience, as well as those without any prior insurance experience. If successful, you’ll receive a first-class induction and the opportunity to attain chartered insurance qualifications. After training, you will manage a dedicated portfolio of clients, handling renewals, invoicing, new quotes, upselling/cross‑selling, and any other queries.
Responsibilities
* Provide excellent client service on all aspects of account management, ensuring client needs are identified and met in line with agreed service standards.
* Ensure timely completion of all set tasks, maintaining client satisfaction at all times.
* Demonstrate adaptability skills to support colleagues on business‑critical tasks.
* Develop meaningful working relationships with insurer partners through regular contact and liaison.
* Through training, coaching and mentoring, gain a thorough understanding of all major insurance classes offered to clients and stay updated on new technical and product developments.
Qualifications & Experience
* Minimum 1 year of experience within insurance, either personal lines or commercial insurance.
* Strong literacy, numeracy, administrative and communication skills demonstrated by qualifications/grades.
* Ability to remain calm under pressure and work flexibly when required.
* Excellent organisational skills to manage multiple enquiries simultaneously.
* Experience using Microsoft Office suite and similar products.
What makes you stand out
* A desire for a long‑term career within the insurance industry.
* A thirst for learning and the opportunity to study for further insurance‑related qualifications.
Why join our team
* Professional development opportunities, interesting work and supportive leaders.
* A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact.
* Career opportunities, benefits and rewards to enhance your well‑being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_292672
#J-18808-Ljbffr