We're seeking a proactive and people-focused Recruitment Administrator to oversee daily workforce management, ensure client satisfaction, and drive operational efficiency. Full training will be provided and no experience is necessary. The day to day will also include administrative tasks related to candidate sourcing, onboarding, and compliance, while developing knowledge of recruitment practices and procedures. This role demands strong leadership, excellent communication skills, and a hands-on approach to both planning and problem-solving. This role also requires occasional weekend work. Key Responsibilities Workforce Supervision: Manage and support front-line staff, including delegation of tasks and performance monitoring. Rota Planning: Design, implement, and maintain efficient staff rotas to meet operational demands and contractual obligations. Leadership & Communication: Lead difficult conversations professionally and constructively with team members and clients. Administrative Oversight: Handle documentation, reporting, and systems-related tasks to ensure compliance and smooth operations. Respond to telephone and email queries professionally and efficiently Client Interaction: Act as the first point of contact for client queries, ensuring high levels of service delivery and relationship management. Compliance: Support pre-employment checks, including right-to-work verification and reference requests Recruitment: Help prepare interview schedules, agendas, and onboarding packs What You'll Bring Proven experience in team leadership or supervisory roles Confident in rota coordination and administrative systems Strong interpersonal skills with a diplomatic yet assertive approach Ability to resolve workplace challenges constructively Passion for maintaining high standards of client service This role would be suitable for people looking to start their career coming from a care, retail or other customer focused background - we want to invest in your career and development therefore full training will be provided. Job Type: Full-time Benefits: Canteen On-site parking Store discount Bonus