Senior Customer Experience Executive - Poole - Up to £30K
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We're recruiting for a leading organisation seeking a confident, proactive Senior Customer Experience Executive to join their busy, frontline team.
If you enjoy working with people, taking ownership of customer issues, and delivering exceptional service, this role is for you.
Key Responsibilities:
Manage all customer communications and account activities
Oversee contracts, renewals, and issue resolution
Process orders, quotes, and maintain accurate records
Support field engineers with scheduling and updates
Mentor junior staff and drive service improvements
What You'll Need:
2+ years' frontline customer service experience
Strong communication, organisation, and problem-solving skills
Experience in contract or service coordination preferred
Proficient in Microsoft Office; SAP B1 knowledge an advantage
Excellent Salary and Benefits.
Call: 01202 233777 (Option 1 - Office & Commercial Team)
Email:
Apply today!
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
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