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Senior counsellor

IPRS Health
Counsellor
Posted: 5 December
Offer description

IPRS Health are an award-winning, APPTS accredited provider of Mental Health Services, putting patients at the heart of everything we do, ensuring a smooth and successful journey to recovery. We work for a diverse range of clients, including the NHS with our services having a huge impact into improving the lives of thousands of people every year.

Originally solely a provider for just physiotherapy, today IPRS Health is regarded as one of the UK’s leading providers of quality corporate absence management services including:


· Physiotherapy

· CBT

· Counselling

· Workplace Services

· Workshops


We take pride in our innovative approach, combining traditional treatments with new innovative methods to improve our patient's experience and results, whilst helping keep costs down for our clients.

IPRS Health has an extensive in-house team of multidisciplinary clinicians which, coupled with our carefully selected and managed national clinical network, can provide a first-class service, throughout the UK.



This is a new role to support the growth of the mental health service.


The successful applicant will be based in the UK and working fully remotely.


We are looking for a Senior Counsellor to join our existing team. The successful applicant will hold a clinical caseload providing assessment and treatment to patients experiencing common mental health problems as well as supporting a small team of therapists to deliver the service.


Responsibilities including:

· Adhere to the service referral protocols. Under supervision signpost unsuitable referrals to the relevant service as necessary.

· Carry out case management supervision supporting clinicians to deliver treatment in line with KPI’s including session numbers and manage staff utilisation

· Carry out mental health duty cover supporting with general queries, clinical report checks and risk escalation

· Take part in clinical audits for the team and feed back into case management






To be seriously considered for this role, please have the following:


PERSON SPECIFICATION (E) Essential (D) Desirable


Education and Qualifications:

• Suitable qualified counsellor Diploma level four or above (E)

• Accredited with BACP or NCS (E )

• Minimum of three years experience of telephone counselling (E )

• Evidence of continues professional development (E )


Experience & Knowledge:

• Experience in the Corporate Market (D)

• Experience of the Occupational Health and Healthcare Insurance Markets (D)

• Previous experience working in public and private healthcare (E)

• Computer literate with good Excel, Word and PowerPoint skills (E)

• Experience of working remotely (D)

• Previous experience of managing a team (D)


Skills & Abilities:

Ability to work within a team to achieve the best outcomes for your patients.

Ability to work under supervision.

Ability to communicate effectively with internal and external customers verbally and in writing.

Ability to time manage to meet agreed deadlines in a demanding environment.

Ability to provide detailed reporting to the client on patient progress using standardised report templates and the company database.

Ability to demonstrate an understanding of the client and their needs.

A good level of understanding of clinical governance.


Benefits:

Colleagues are essential to IPRS Health, which is why we give so much in return for their hard work. In addition to a competitive salary, we offer a range of benefits, including:


> Flexible Working

> IPRS Health Clinical Development Training Program

> An annual CPD budget to fund for external courses

> Professional Development Opportunities

> Employee Assistance Programme including free confidential counselling

> High-street discounts

> 25 days’ annual leave plus 8 days’ bank holidays; increasing with completed years’ service & opportunity to purchase additional leave

> Moving Day Leave

> Membership of the Company pension scheme

> Recruit a Friend bonus scheme – up to £1,500

> Environmental Initiatives

> Westfield Health Cash Plan

> Free Eye Tests every 2 years

> Free annual Flu-Vaccination


Salary £34,000 - £39,000 per annum

Location: Remote working based within the UK

Job Type: PERMENENT Full Time

Hours: 40 hours per week - Monday to Friday

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