Vacancy
A Vacancy at Cambridge University Hospitals NHS Foundation Trust.
Role Overview
Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for.
We are delighted to offer an apprenticeship for an Apprentice Receptionist Administrator in our Paediatric Day Unit (PDU). The PDU is a combined outpatient clinic and six‑bed day admissions unit for children under the care of the Paediatric Haematology and Oncology department. Children from birth up to 16 years of age will attend for appointments and procedures that require a bed for their day‑cares but do not need to stay in overnight.
Responsibilities
* First face visitors to the department will see, providing a friendly welcome on arrival to the clinic whilst checking in and updating patient details
* Booking appointments on the Trust systems (EPIC, eRS)
* Maintaining medical records
* Communicating with internal and external colleagues and patients via email, telephone and face to face
* Supporting the team in completing general administration tasks
Qualifications
* School‑level qualifications with a minimum GCSE Grade 3/D or Functional Skills Level 1 or above in Maths and English
* Self‑motivated, enthusiastic, and keen to learn
* Positive work ethic and ability to work in a team
* Enthusiastic, positive work ethic, willingness to learn and ability to work in a team
* Support from the Apprenticeship Team to apply for permanent employment at the end of the apprenticeship contract
Contract & Salary
The contract length is for 18 months and the apprenticeship salary on commencement is £15,739. After 12 months in post this will increase to the National Minimum Wage (depending upon your age). You will study an Intermediate Customer Service/Business Admin Apprenticeship and be supported to earn as you learn while undertaking a nationally recognised qualification.
Diversity & Inclusion
CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or socio‑economic background.
Other Information
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
There is no upper age limit on joining us as an apprentice.
Interviews are due to be held on 20 April 2026.
We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website http://bit.ly/3Akstsm
NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre‑settled or settled status and have been a UK resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.
This advert closes on Monday 6 Apr 2026.
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