We are recruiting on behalf of a valued client for an experienced Installations / Service Manager to join their team in Milton Keynes.
This is a key leadership role responsible for overseeing service delivery, installations, and customer contract management
About You:
* To be successful in this role, you will have:
* A proven track record in a similar Installations or Service Management position
* Strong service and sales experience, including management of service and maintenance agreements
* Demonstrable project management experience
* Extensive knowledge of Health & Safety regulations and best practice
* The ability to read and interpret technical drawings
* CITB qualification
* Excellent commercial awareness and negotiation skills
* Strong communication skills with the ability to collaborate across departments
Key Responsibilities:
* Oversee the sales and service delivery of key customer contracts
* Develop and manage a network of subcontractors to support maintenance and installation projects
* Support technical services and liaise with technical support networks
* Lead price negotiations with customers and suppliers
* Work collaboratively with internal departments, particularly Sales
* Produce management reports with a focus on cost analysis and delivery performance
* Carry out site surveys as required
* Develop and improve processes and procedures for call-outs relating to service and maintenance contracts
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).
Please note due to volume of applications you will only be contacted if we are progressing your application