We're excited to welcome a motivated Field Service Technician to join our team at Culligan! In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.
This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.
Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.
Hours of Work: Monday-Friday 8:30am-5:00pm
Core Role & Responsibilities
* Carry out regular maintenance and repairs on water treatment systems
* Handle the installation and troubleshooting of equipment directly at clients' locations
* Efficiently oversee service schedules to reduce downtime for our customers
* Keep precise records of service visits and communicate any issues or suggestions
* Engage with customers to grasp their needs and deliver outstanding customer service
* Weekly visits to the designated Service Centre to replenish parts and supplies
Requirements
* Proven experience in plumbing or electrical fields preferred, but full training will be provided
* A full and valid driving license with a maximum of 6 points
* Ability to diagnose and resolve technical issues effectively
* Strong DIY skills and experience using power tools
* Excellent communication skills and the ability to build rapport with customers
Benefits
* Monday - Friday working pattern
* Small Company van with private use option available
* Uniform & Tablet supplied
* 23 days' holiday + Bank Holidays - increasing with long service
* Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
* Company Pension scheme
* Company Sick Pay
* Shopping discounts with Perks at Work
* 24 hours access to Employee Assistance Programme
* Volunteering Day
* Employee support network and mental health assistance
* Opportunity for career progression
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