Employer Countess of Chester Hospital NHS Foundation Trust. Employer type NHS. Site Countess of Chester Hospital. Town Chester. Salary £27,485 - £30,162 pa. Salary period Yearly. Closing 09/10/2025 23:59. Interview date 21/10/2025.
PSFU Cancer Support Worker
Band 4
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement. Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation. Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours. We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities. As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full time: 37.5 hours per week
The post holder will be an integral part of the Gynaecology Cancer Team, who assists, supports and co-ordinates the pathway for patients after completion of primary treatment. A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the cancer pathway.
The successful applicant will ensure the efficient channelling and close co-ordination of the patient personalised stratified follow up (PSFU) pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams. The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
The post holder will have excellent communication skills and be willing to undertake on-going training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.
Main duties of the job
The post holder will also be an integral part of the Urogynaecology Team, providing administrative and clinical support to the Urogynaecology service. The list below is to outline the main duties involved; however this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care. The duties and responsibilities listed below should be undertaken in accordance with the levels of competence as defined in the RCN/UKONS career framework for Cancer Nursing. In addition all staff are expected to act in accordance with the values and behaviours of the Trust
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
* The Countess of Chester Hospital: providing 438 general and acute beds
* Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
* Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Person specification
Qualification
* Good General Education with GCSE English and Mathematics
* ECDL or equivalent experience
* Level 3 Health or social care qualification (e.g. NVQ or similar)
* Evidence of continued role development
* Basic counselling
Knowledge & Experience
* Relevant Health or Social Care experience
* Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet
* Advanced knowledge of medical terminology
* Understanding of person-centred care
* Experience of coaching/teaching patients and carers
* Previous medical secretarial experience
* Understanding of Macmillan Cancer Support and its role across the UK
* Experience co-ordinating a patient workload
* Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
* Knowledge of relevant cancer treatments, interventions and terminology
Disclosure and Barring Service Check If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Enhanced DBS check applications that are submitted with omitted or incorrect information will be withdrawn. In the event errors are identified on your original application, a new application will need to be submitted and you will be required to pay the DBS application fee again. The cost of the DBS application will be deducted from your salary over the first three months of employment.
Overseas Candidates The Department of Health and Social Care has released a new publication to support overseas candidates looking to work in health and care in the UK. The new guidance provides information on the recruitment process that candidates should expect when applying for work in the UK. Please follow the below link: Applying for health and social care jobs in the UK from abroad - GOV.UK (www.gov.uk). Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk). Overseas candidates are responsible for their travel expenses.
From 6 April 2017, Tier 2 / skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependent's (over 18 years old) will also be subject to this requirement.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Danielle Marsden | Job title: Gynae-Oncology Clinical Nurse Specialist | Email: danielle.marsden3@nhs.net | Telephone: 01244 366955
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