Service Advisor – Main Dealership – Ipswich Basic Salary: Up to £31,000 OTE Working Hours: Monday to Friday, Saturdays on a rota We are working with a well-established main dealership in Ipswich seeking an experienced and professional Service Advisor to join their aftersales team. Key Responsibilities: Deliver outstanding customer service in your role as Service Advisor, both face-to-face and over the phone Allocate work to technicians, manage job progress, and ensure timely completion as a proactive Service Advisor Upsell service plans, accessories, and additional work where appropriate – a key part of the Service Advisor role Assist in achieving departmental targets for profitability and customer satisfaction as a trusted Service Advisor Support the smooth day-to-day running of the service department as a valued Service AdvisorRequirements: Proven experience as a Service Advisor in a main dealership environment Strong communication and customer service skills expected of a top-performing Service Advisor Kerridge/CDK or similar DMS experience preferred for an efficient Service Advisor operation A proactive and organised approach essential to any successful Service AdvisorThis is a fantastic opportunity for an experienced Service Advisor looking to join a reputable dealer group that offers long-term career support and development. Whether you're currently a Service Advisor looking for progression or seeking a fresh challenge, this role could be perfect for you. Join a team that values your skills as a Service Advisor, supports your growth as a Service Advisor, and rewards your contribution as a professional Service Advisor. Apply today and secure your next Service Advisor role