Business Analyst / Business Change Analyst
Location: Warwick (3–4 days per week in office)
Salary: £50,000 – £60,000 + benefits
Industry: Utilities
Contact : Simon.wilkinson@forsythbarnes.com
Overview
We are seeking an experienced Business Analyst / Business Change Analyst to support the delivery of multiple concurrent initiatives within a large, regulated utilities environment. The role will play a key part in shaping business requirements, driving process improvement, and supporting change across operational and customer-facing functions.
This position will suit a Business Analyst who is comfortable working across multiple workstreams, engaging a wide range of stakeholders, and translating business needs into clear, actionable requirements.
Key Responsibilities
* Lead end-to-end business analysis activities across multiple projects simultaneously
* Elicit, analyse, and document business requirements using a range of techniques (workshops, interviews, process mapping)
* Produce high-quality documentation including:
* Business requirements documents (BRDs)
* Functional and non-functional requirements
* Process maps (AS-IS / TO-BE)
* Impact assessments and change documentation
* Work closely with delivery teams, SMEs, and third-party suppliers to ensure requirements are clearly understood and delivered
* Support business change activities including stakeholder engagement, readiness assessments, and adoption planning
* Identify process inefficiencies and recommend pragmatic improvements aligned to regulatory and operational constraints
* Act as a bridge between business and technical teams, ensuring alignment throughout the delivery lifecycle
* Support testing phases including UAT planning, defect triage, and business sign-off
* Ensure solutions meet business objectives, regulatory requirements, and customer outcomes
Skills & Experience
* Proven experience working as a Business Analyst or Business Change Analyst
* Strong track record of delivering analysis across multiple projects in parallel
* Experience working in utilities, energy, infrastructure, or other regulated industries (preferred)
* Solid understanding of business analysis methodologies and tools
* Strong stakeholder management skills, with the ability to challenge and influence at all levels
* Experience with process mapping and change impact analysis
* Comfortable working in structured, delivery-focused environments
* Strong documentation, communication, and facilitation skills
Desirable
* Experience working on transformation, systems implementation, or operational change programmes
* Familiarity with Agile, Waterfall, or hybrid delivery models
* Exposure to regulatory or compliance-driven change
Working Pattern
* 3–4 days per week onsite in Warwick
* Remaining time flexible / remote