Customer & Office Administrator
£30 - £35k per annum
Monday to Friday, 7:30am - 5pm (1 hour paid lunch break)
We are seeking a proactive and organised individual to join our client's team, based in Redhill.
In this role, you will be taking ownership of customer enquiries, quotations, job scheduling and general office administration.
The ideal candidate will thrive in a fast-paced environment, is highly attentive to detail and enjoys finding ways to streamline processes.
Key Responsibilities:
Manage incoming customer enquiries via phone and email.
Prepare accurate quotations and follow up to ensure progress.
Process contract orders and maintain records in CRM/databases.
Schedule jobs and complete all necessary paperwork efficiently.
Support general office administration tasks.
Resolve customer queries related to operations, escalating when necessary.
Work collaboratively within the team, maintaining clear communication and professionalism.Skills & Experience:
Strong organisational skills with the ability to prioritise a demanding workload.
Excellent oral and written communication.
Proficient in IT and CRM systems.
Experience in customer relationship management.
Attention to detail and a problem-solving mindset.
Experience or knowledge of plant hire operations is desirable.If you are organised, customer-focused and keen to contribute to a fast-paced team environment, we'd love to hear from you.
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer