Service Advisor – Car Dealership Basingstoke
Up to £34,000 basic, OTE £40,000
Full-time | Permanent | Monday - Friday 7:30am - 17:30pm, 1 in 4 Saturdays
The Role
We’re looking for a Service Advisor to join a busy car dealership in Basingstoke. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
* Meet and greet service customers
* Manage bookings, job cards, and workshop scheduling
* Upsell service plans, products, and accessories
* Keep customers updated on progress, costs, and approvals
* Ensure a professional handover on completion of work
* Deliver outstanding customer service to increase retention
Requirements
* Previous experience as a Service Advisor in a car dealership or motor trade environment
* Strong communication and customer-facing skills
* Ability to upsell products and meet targets
* Good organisational and IT skills (DMS experience an advantage)
* Full UK Driving Licence preferred
Benefits
* Up to £34,000 basic + bonus scheme
* Training and career progression with a franchised dealership
* Staff discounts on cars, service, and parts
* Pension scheme and company benefits
* Friendly, supportive dealership team
Apply today to join a leading car dealership in Basingstoke as a Service Advisor.
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