🌟 Join a Leading and Dynamic Lender within Portfolio Management - Development Finance🌟
Location – Central London (Hybrid)
✨ The Role
The Portfolio Manager will be the primary point of contact for customers, brokers, and internal teams, overseeing the management and servicing of loans within Development Finance. The role involves handling inquiries, processing loan variations, managing accounts, and ensuring compliance with bank policies and regulations.
🔍 Key Responsibilities:
* Manage and resolve inquiries from customers, brokers, and internal teams
* Oversee loan agreement variations and security releases
* Ensure timely repayments for accounts nearing term completion
* Mitigate risks and monitor early warning indicators
* Champion best practices and deliver positive customer outcomes
* Collaborate with internal and external partners
💡 About the Candidate
The ideal candidate is proactive, customer-focused, and has:
* At least 2 years of experience in a customer service role, preferably in financial services
* Strong knowledge of servicing, financial regulation, and risk management
* Intermediate skills in Microsoft Word and Excel
* Excellent communication and relationship-building skills
* Ability to make informed decisions and manage complex queries independently
✨ Desirable:
* Experience with lending mandates and Real Estate Finance, ideally within Development Finance.
* Collections experience and understanding of financial regulations
🤝 Why Join?
This is a fantastic opportunity to build a rewarding career in a dynamic and supportive environment. The bank offers growth potential and a chance to make a real impact in its chosen markets.