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Telephony customer support team lead

Caerphilly
Link Financial Outsourcing Limited
Customer support
€37,500 a year
Posted: 12h ago
Offer description

Link Financial Outsourcing Limited is looking for a Team Manager in Caerphilly to lead a customer service team. Responsibilities include motivating staff, ensuring compliance with Consumer Duty principles, and enhancing team skills through training initiatives. Ideal candidates will have experience in a telephony environment, strong leadership abilities, and excellent communication skills. This role offers a supportive work environment and numerous employee benefits, including a competitive pension scheme and annual performance bonuses.
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