Registration Officer - Bereavement Services
Rate of pay : £16.35 per hour PAYE.
Location : Onsite at Streetly Crematorium & Cemetery, Little Hardwick Rd, Walsall WS9 0SG.
Working Schedule : Up to 18.5 hours per week, Casual / ADHOC cover. Monday - Friday
Duration : Temporary basis, until February 2026.
Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Registration Officer on a temporary basis. The ideal candidate will be fully flexible to be able to work during the 2-week Christmas period, from 22nd December 2025 to 2nd January 2026 as essential shifts that need to be covered. (07.30 - 16.00 Standard Day). Additional days and hours depend upon service need and cover may be required at short notice.
Daily Duties
* Receptionist duties, including acting as main point of contact for telephone and email enquiries and visitors to the site.
* Support funeral operations at Streetly Crematorium, including assisting families, handling ashes, and liaising with Funeral Directors. May be required to support cremation services by undertaking chapel duties if required.
* Ensure accurate communication with team members and senior staff to confirm grave locations and meet all statutory requirements before cremation or burial.
* To prepare accurate and complete technical and specialist documentation as relevant to the section.
* Work with colleagues across the teams towards the provision of a safe, sustainable, effective service.
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