Are you an organised and detail-oriented administrator with experience in sales administration? Our client, a well-established business in Kettering, is seeking a Sales administrator to join their team on a permanent basis. This role offers a dynamic opportunity to manage order processing, liaise with customers and logistics providers, and ensure smooth supply chain operations. If you thrive in a fast-paced environment and are looking for a role that values communication, problem-solving, and customer service, we’d love to hear from you. Key Responsibilities: Receiving and processing of orders, including EDI and manual orders, and dealing with order fulfilment issues Maintaining effective communication with the customer on order fulfilment Processing of invoices and resolution of invoice queries Effective management of and communication with logistics companies, and reporting back. Investigating and resolving delivery discrepancies, including raising credit notes where appropriate Periodic reporting as required by the contract. Production of month end stock reconciliation and adjustments reporting Core Competencies: Attention to detail. Ability to work to deadlines & managing conflicting priorities. Effective communication - internally and externally Ability to interface at all levels. Supportive of colleagues Commitment to the delivery of customer service excellence Reliable IT literate Experience and Skill Requirements: Good literacy and numeracy skills (equivalent to GCSE 5in English and Maths) Working knowledge in basic use of MS Office Relevant experience of a similar role covering most of the same areas Have good PC skills Experience of using MS Excel in an Operations role Proactive Remuneration: Salary: Up to £24,500 per annum depending on experience Hours: Full or Part Time - Monday to Friday - Future potential hybrid working Holidays: 23 days plus statutory days (can buy and sell holiday) Other Benefits: other additional benefits Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy. By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations). For further information relating to our Privacy Policy please see the link in the footer of our website.