Job Description
Field Service EngineerLocation: Chester and surrounding areasHours: 8:30 AM - 5:00 PM (Flexible)Salary: £36,000 - £38,000 (DOE) + Vehicle
About the Role:
We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance (PPM), and provide out-of-hours (OOH) support for high-end, large-scale integrated security systems.
Key Responsibilities:
* Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas
* Manage and maintain functional and managed control rooms.
* Provide excellent customer service while working to Service Level Agreements (SLAs)
* Support and maintain Perimeter Detection Systems.
* Execute planned preventative maintenance (PPM)
* Update the helpdesk on job status and outcomes.
What We're Looking For:
* Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).
* Strong customer service skills.
* Knowledge of Access Control systems with Site Mustering (advantageous).
* A valid driving license.
* Flexibility with working hours when required.
* Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers.
Company vehicle provided!
Interested? Apply now and be part of a dynamic team!