HR Transformation Senior Consultant - GBS Technology and AI
Join to apply for the HR Transformation Senior Consultant - GBS Technology and AI role at Capgemini Invent.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow, driven by science, data, and creativity.
YOUR ROLE
* Contribute to the design and implementation of future‑ready HR and GBS Operating Models, including shared services, outsourcing, and Centres of Excellence, with a focus on embedding AI and automation to improve efficiency and employee experience.
* Support the identification and delivery of AI and automation use cases across the employee lifecycle, working with platforms such as ServiceNow, Google Co‑Pilot, Microsoft Power Platform, and other intelligent tools.
* Apply data and analytics to workforce planning, organisational design, and performance measurement, using benchmarking and scenario modelling to inform recommendations.
* Collaborate with stakeholders across HR and GBS functions to support change initiatives, facilitate workshops, and contribute to stakeholder engagement and adoption efforts.
* Deliver digital HR solutions that improve employee experience, including self‑service, case management, and AI‑powered knowledge platforms.
YOU WILL ALSO HAVE THE OPPORTUNITY TO GROW YOUR EXPERTISE
* Knowledge Sharing – Support the development of thought leadership, internal campaigns, and client deliverables related to AI and digital HR transformation.
* Capability Building – Participate in training, certifications, and mentoring to stay current with emerging technologies and trends in the HR and GBS space.
* Learning & Development – Receive training to support your career development and the skills demand within the company, including certifications.
YOUR PROFILE
* Experience supporting HR transformation programmes, ideally within GBS environments, with exposure to digital and AI‑enabled HR solutions such as Leena AI, Eightfold.ai, and Textio.
* Familiarity with enterprise platforms such as ServiceNow HRSD, Microsoft Viva, Power BI, and Power Automate, with the ability to contribute to the design and delivery of scalable, employee‑centric solutions.
* Understanding of GBS Target Operating Models and HR process optimisation, with experience using tools like Visio, Signavio, or Celonis.
* Strong consulting skills, including problem‑solving, communication, and the ability to work effectively in cross‑functional teams.
* A passion for improving employee experience through digital innovation, automation, and continuous improvement.
What You’ll Love About Working Here
You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, employee experience, AI, and delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what’s possible.
Need to Know
At Capgemini we believe in inclusion and build environments where everyone can bring their whole selves to work. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us; we support mental health through training and wellbeing apps such as Thrive and Peppy.
CSR
We’re focused on using tech for positive social impact, reducing our own carbon footprint and improving everyone’s access to a digital world. We were named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. With over 350,000 team members in more than 50 countries and a heritage of 55 years, Capgemini unlocks the value of technology to address the full breadth of clients’ business needs.
Job Details
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Business Development and Sales. Industries: Business Consulting and Services.
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