Our Senior Florist & Operations Manager will be responsible for the day-to-day management of the Naum Flower business and its supporting team. This role involves overseeing all operational aspects of a creative, sustainability-focused floristry business, with responsibilities ranging from innovating solutions to enhance profitability, to budgeting and anticipating P&L for our various revenue streams, liaising directly with key clients and developing proposals and briefs.
Key duties include:
1. Helping to develop new business opportunities.
2. Serving as project manager on more complex projects.
3. Acting as key liaison with certain clients.
4. Ensuring we adhere to our brand aesthetics and ethos.
5. Managing quality control and logistics.
6. Handling administrative tasks in collaboration with the team (such as quotations, invoicing, and expenses).
7. Performing floristry work as needed with regular support from our trusted freelancers.
We need a dynamic people person who loves working with florists and freelancers, as well as other members of our growing team. Responsibilities include bringing them on board, training them up, leading weekly team meetings, and maintaining up-to-date contracts. Other elements include foraging and related planning, producing workshops, looking after our workspace, keeping equipment up to standard across our spaces and vehicles, documenting work for marketing purposes, and creating clear internal documents and handbooks.
The ideal candidate will have at least three years’ experience in a floristry business with strong supporting knowledge, be highly proficient with computers (including Excel formulas, social media, Apple devices, and basic photography equipment), and hold a UK manual driving licence, with the ability to drive the business van as needed. They should be exceptionally organised, responsible, and take pride in their work, with excellent communication skills and the ability to support and guide others. A flexible approach to working hours - including early mornings, evenings, and weekends is essential.
Salary: dependent on experience.
Hours: Monday to Friday, 40 hours per week
For more information, please contact natalie@naumhouse.com
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