Join to apply for the User Management Analyst role at Experis UK 4 days ago Be among the first 25 applicants Join to apply for the User Management Analyst role at Experis UK Role Description Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. Role: User Management Analyst Location: Milton Keynes - Onsite Duration: 6 Months Day rate: £209 inside IR35 Role Description Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills And Experience Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic thought processes A strong team player Ability to cope with pressure, meet deadlines and prioritise appropriately Flexible, customer focused and motivated by a challenge Proficient in compiling report and management information Desirable Experience of user management within the financial services industry Previous experience in Financial Services, Automotive Finance or retail consumer finance (B2C). Verbal and written German language skills are advantageous Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Business Development and Sales Industries Staffing and Recruiting Referrals increase your chances of interviewing at Experis UK by 2x Sign in to set job alerts for “Management Analyst” roles. Milton Keynes, England, United Kingdom 6 days ago Northampton, England, United Kingdom 1 week ago Northampton, England, United Kingdom 1 week ago Senior Business Analyst (Guidewire ClaimsCenter) - £70k bonus Northampton, England, United Kingdom 1 week ago Brackley, England, United Kingdom 3 months ago Northamptonshire, England, United Kingdom 1 month ago Business Analyst- Financial Crime - Northampton, UK Northampton, England, United Kingdom 4 days ago Application Analyst - Business Partnerships Milton Keynes, England, United Kingdom 3 days ago Milton Keynes, England, United Kingdom 15 hours ago Claims Business Analyst/Senior Business Analyst Milton Keynes, England, United Kingdom 20 hours ago Milton Keynes, England, United Kingdom 1 week ago Luton, England, United Kingdom 3 weeks ago Luton, England, United Kingdom 2 weeks ago Milton Keynes, England, United Kingdom 17 hours ago Northampton, England, United Kingdom 6 days ago Milton Keynes, England, United Kingdom 3 weeks ago Milton Keynes, England, United Kingdom 1 week ago Newport Pagnell, England, United Kingdom 2 days ago Dunstable, England, United Kingdom 1 week ago Leighton Buzzard, England, United Kingdom 2 days ago Northampton, England, United Kingdom 14 hours ago Technical Analyst / Senior Technical Analyst Northampton, England, United Kingdom 2 weeks ago Band 8b - Principal Clinical Scientist, Chemical Pathology Watford, England, United Kingdom 4 days ago Luton, England, United Kingdom 9 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr