Estimator & Order Processor
Job Description:
We are seeking a proactive and detail-oriented Estimator / Order Processor to join our team in Witham due to company expansion. As a key member of the sales team, you will play a vital role in providing quotations and order confirmations to new and existing customers, We offer internal and external products from the ordinary to highly bespoke so you quoting will be varied for both residential and trade customers.
Key Responsibilities:
* Processing quotes and orders.
* Providing technical knowledge to customers
* Producing and annotating paperwork prior to manufacture
* Amending customer orders and quotations
* Communicating with customers and suppliers with any queries, technical advice, and order updates
* Chasing order confirmations
* Handle incoming inquiries and provide responses to client requests
* Keeping in touch with customers to maintain good working relationships and keeping them in the loop at all times
* Relate to the customer in a professional manner and making sure they receive their quote accurately
* Chasing and follow up with customers for updates
Essential Knowledge, Skills and Experience Required
* Knowledge of aluminium windows and doors and using LogiKal or similar estimating software.
* Previous experience working in the fenestration industry
* Strong organisational abilities with keen attention to detail and accuracy
* Excellent communication skills, both written and verbal, with a professional manner
* Ability to work independently and collaboratively in a fast-paced environment
* Competent user of Microsoft packages
* Experience in understanding customer surveys, drawings or plans including section drawings for aluminium glazing
Desirable Knowledge, Skills and Experience Required
* Understanding building regulations and U-Values would be advantageous
* Working with Smarts aluminium systems
* Customer service skills
* Friendly and polite approach at all times, and positive attitude.
* Eager to learn new products and technical details
* Highly motivated
Hours of Work
* Monday to Friday 8am-4pm
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person