Logistics Administrator Location: Office-based, Northampton Salary: £27,000 per annum Hours: Monday to Friday, 8:00am – 4:30pm About the Role - Our client is looking for a highly organised and detail-driven Logistics Administrator to play a critical role in our day-to-day operations. Based in their Northampton office, you will be central to ensuring accurate invoicing, excellent customer communication, and high-quality administrative support. This role is essential to maintaining their service standards, financial accuracy, and operational efficiency. If you enjoy working with numbers, systems, and people - and take pride in getting things right first time - this could be the perfect opportunity for you. Key Responsibilities - Prepare, verify, and process customer invoices accurately and within agreed timescales Investigate and resolve invoicing discrepancies, ensuring issues are followed through to completion Maintain well-organised financial, billing, and administrative records Act as the professional first point of contact for customers, responding to queries, enquiries, and service requests promptly and effectively Escalate operational or service-related concerns to the appropriate teams when required Maintain accurate documentation and internal records in line with company standards Support the Operations team with reporting, filing, and data management Assist with general office administration to support the wider teamPerson Specification Essential: Previous administrative or office-based experience Strong numerical accuracy and attention to detail Good IT skills, including Excel, email, and internal systems Excellent organisational and time-management skills Professional and confident communication skills, both written and verbalDesirable: Experience within logistics, transport, or warehousing environments Previous experience using invoicing or finance systems Knowledge of transport management or warehouse systems Customer service qualifications or formal trainingWhy Join Us? You’ll be joining a supportive, fast-paced logistics environment where accuracy, teamwork, and customer service really matter. This is a great opportunity to develop your skills in a vital operational role with clear responsibility and impact