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Customer Care Advisor, Barton-upon-Humber
Client:
Location:
Barton-upon-Humber, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
84a77f65df39
Job Views:
6
Posted:
25.06.2025
Expiry Date:
09.08.2025
Job Description:
About The Role
Join the team behind the UK’s fastest-growing kitchen & bedroom brand at our Barton-Upon-Humber contact centre. We support customers post-purchase by solving problems, answering questions, and ensuring smooth operations. If you enjoy helping others and have a caring personality, this role is ideal for you.
What You’ll Be Doing
* Taking ownership of each case to provide the best resolution
* Supporting in-store teams with system and order-related questions
* Identifying areas for improvement in the customer journey
* Communicating with empathy, calmness, and clarity
What Wren Offer
* Life Assurance after 2 years' service
* Access to Benenden health and discount platform after 1 year
* Personalized career progression plan
* Training budget for personal development
* EE discount
* Staff discount on kitchen/bedroom purchases after 1 year
* Eye Care Vouchers
* Refer a Friend Scheme
* Free onsite gym
What We’re Looking For
* Clear, confident, and friendly communication skills
* Ability to thrive in a fast-paced environment
* Good time management and organizational skills
* Calmness under pressure and a genuine desire to help
* Comfort with technology and quick learner of new systems
Why You’ll Love It Here
* Variety in daily tasks and challenges
* Supportive environment with growth opportunities
* Part of a close-knit, enthusiastic team
* Clear pathways to advancement, with many leaders starting in this role
About You
Not specified
About The Company
Wren Kitchens is passionate about kitchens and our people. We have achieved milestones such as opening over 100 showrooms, launching in the USA, and earning awards including UK's Number 1 place to work. Join us to be part of our continued growth and success story!
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