VANRATH is delighted to support a leading Professional Services organisation in the recruitment of a Property Services Administrator. This is an exceptional company known for having one of the strongest workplace cultures in Northern Ireland, along with excellent opportunities for career progression. Hours: Monday-Friday (no weekend work) Contract: Permanent Location: Newtownabbey (Mallusk) office Progression: Clear development and advancement opportunities Salary: Highly competitive and fully negotiable, complemented by an excellent benefits package and outstanding progression prospects. Key Responsibilities Act as the first point of contact for tenants regarding urgent, routine, and adaptation works. Schedule customer appointments and set up events efficiently. Notify customers of planned workforce arrival times and allocate jobs to the appropriate trade or department, taking into account cost, customer service, and resource availability. Raise survey events for new COTs, adaptation works, and response jobs. Track progress of all jobs to ensure scheduled works are completed and PDAs are submitted accurately. Work closely with the administration team, supervisors, and management to resolve queries and review job progress. Communicate daily with client district maintenance officers and administrators. Monitor required completion dates, ensuring deadlines are met or appropriate extensions are requested. Handle customer queries and assist with complaint resolution. Maintain standards and processes to support the achievement of KPI targets. The Ideal Candidate Strong IT skills, including proficiency in Microsoft Office. Previous experience in scheduling, coordination, or planning roles. Preferred: Experience in a fast-paced social housing, property, or construction environment-particularly within maintenance-focused operations. A Degree or HND in a relevant discipline. For more information on this role-or to discuss other opportunities across Belfast and Northern Ireland-please apply via the link below or contact Jack Groves at VANRATH in strict confidence. Outstanding service. VANRATH were superb - I couldn't speak highly enough of them. My experience with VANRATH was extremely positive and completely hassle-free. The team were professional, approachable, and very supportive. I would absolutely work with VANRATH again in the future. VANRATH were a pleasure to deal with and stayed in touch at every stage of the process. I would happily recommend them to others. A truly excellent recruitment experience. The team were supportive from start to finish and ensured everything ran smoothly. Thank you for all the help - I'm delighted in my new position. Vanrath have been fantastic to work alongside and delivered a very polished and professional service. Special thanks to Ross (Senior Recruitment Consultant) who provided invaluable help in securing my contract. I would strongly recommend them. I would like to sincerely thank Ross Stevenson from Vanrath for the exceptional support he provided. Through his knowledge and commitment, I was able to secure an excellent job opportunity. Ross showed a high level of professionalism throughout, and his clear communication and regular updates made the entire process straightforward. Many thanks to Ross for all of his support. Everything was handled very efficiently, and Joseph kept communication clear and consistent throughout the process. I would highly recommend VANRATH to anyone considering a career move or searching for a new role. Skills: Planner Scheduler property services admin administrator housing Benefits: Fantastic Benefits Package