Overview
Business Systems Analyst (SQL) – One of NI’s leading employers, Co. Antrim. They are currently seeking an experienced Applications Support Analyst to join their IT function as they continue sustained growth.
Our client are a family owned company in a very profitable sector. They maintain key values and are seeking an IT Applications Professional to maintain and support cutting edge applications with a focus on Workspace Solutions and Line of Business Applications such as ERP and a Production Scheduling System.
Within the role you will be responsible for maintaining and monitoring IT systems plus installing, configuring and troubleshooting applications for users. You will support the use of the company’s Service Desk to respond to incidents and service requests – with a focus on maintaining optimum service levels. You will also support the implementation of new ICT Systems and Processes, working with personnel across the business. In addition, you'll be responsible for training and educating end-users on software or hardware applications, helping them to understand how to make the most of IT systems in use throughout the business.
Responsibilities
* Maintain and monitor IT systems; install, configure and troubleshoot applications for users.
* Support the Service Desk to respond to incidents and service requests with a focus on service levels.
* Assist with the implementation of new ICT systems and processes, collaborating with personnel across the business.
* Train and educate end-users on software or hardware applications.
Qualifications
* A third level qualification in computer science, information technology, or a related field.
* Minimum of 4 years of experience working in ICT systems / application support.
* Knowledge of ERP systems, their component modules, and how they work together.
* Good understanding of computer systems (hardware/software) and cloud platforms and services.
* Demonstrable skills in one of the following:
o Business Intelligence / Reporting (Creating / Developing Reports) – OR
o Application / Web Development – OR
o Database Administration – OR
o MS Power Platform Solutions Development
* Strong analytical and problem-solving abilities.
* Desirable: Experience in the Manufacturing sector; experience implementing or supporting an ERP system; ITIL certification.
Benefits
* Generous salary
* Quarterly Profit Share
* Company Pension
* Healthcare
* Employee recognition rewards
How to apply
For further information or to request a copy of the job description please contact Stephen Ingram on 028 90997720. Alternatively e-mail your CV and any query to Stephen.ingram@exactitresources.com.
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