This is a temporary vacancy that will close in 21 days at 23:59 BST.
The Vacancy
Job Purpose:
To serve as the technical specialist for designated stores, responsible for first call response to Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates.
Key Accountabilities:
* Undertake maintenance and repairs as per KPIs set by the customer, including response, repair, first fix, and closure.
* Ensure all planned, reactive, and statutory works for CCTV engineers are performed in accordance with contractual obligations outlined in the City FM Bookcase.
* Complete PPM works within agreed timescales, ensuring all paperwork is accurately filled out following company procedures and standards.
* Respond promptly to service call requests from the Helpdesk during normal hours and on-call periods; out-of-hours responses will be referred to specialists.
* Identify non-repairable faults and propose corrective actions.
* Order parts as required, ensure prompt fitting upon delivery, and chase outstanding parts not delivered within 5 days.
* Complete all necessary paperwork to measure service performance and undertake surveys as requested.
* Regularly communicate with the Duty Manager during store visits to advise on repair and maintenance issues affecting store operations.
* Ensure all tools and equipment are available and functional at all times.
* Carry out Fire PPM visits to BS5839 and ensure Fire alarm systems comply with BS 5839, reporting defects as necessary.
* Proficient in written and verbal communication, report writing, and recording procedures.
* Be aware of applicable regulations and codes of practice.
* Notify the helpdesk of procedural task conditions upon work completion.
* Carry out surveys and complete reports as directed by supervisors or technical specialists.
* Complete all work to high standards efficiently and cost-effectively, complying with health and safety policies.
* Complete tasks within specified timeframes to the satisfaction of the company and clients.
* Attend training courses as necessary to keep skills up-to-date with technical and business developments.
* Ensure all mandatory online training modules are completed.
* Comply with Health and Safety at Work Act and company policies at all times.
* Collaborate with colleagues to maintain quality standards.
* Represent the company professionally and develop good working relationships with colleagues.
* Follow any other reasonable instructions from City Management.
Knowledge, Skills, and Abilities:
* GCSE standard
* Electrical Competency Qualification (NVQ/City & Guilds)
* Proficient in PC use
* Ability to maintain and repair Fire, CCTV, and EAS systems (Sensormatic)
* Ability to work independently
* Good communication skills
* Helpful and friendly manner
* Self-motivated
* Ability to work at heights
* IPAF license holder
* Competent in using steps and ladders
* Valid driving license
* Ability to distinguish colors for electrical/electronic equipment maintenance
* Willing to work flexible hours
The Company
Founded in 1985 by Willie and Susan Haughey, City Refrigeration Holdings aims to positively impact the facilities management industry. The company values collaboration and transparency, fostering long-term partnerships with clients. From its humble beginnings, it has grown into a trusted global facilities management provider employing over 12,000 people across Europe, Australia, North America, and Asia. Its services now include maintenance, engineering, procurement, cleaning, and ancillary services across various markets. City remains committed to professionalism, quality, customer service, and value, guided by its founding values.
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