Job Summary
Do you have the leadership skills to inspire teams and deliver outstanding visitor experiences at one of Hampshire’s flagship cultural venues?
Job Details
* Job Title: General Manager
* Level: 2B
* Salary: £42,000 – £48,000 per annum (depending on skill and experience)
* Location: Milestones Museum, Basingstoke (travel to other HCT venues countywide as required)
* Hours: 37 hours per week
* Type of Contract: Permanent
* Job Description Link: https://drive.google.com/file/d/1bb_Xm5d-F5ti_ONBhjUAqymiyoQkMeDC/view?usp=sharing
Responsibilities
* Lead the delivery of exceptional visitor experiences and operational excellence across Milestones Museum and Basing House.
* Drive commercial and financial performance, manage P&L and budget.
* Motivate and develop high‑performing teams and collaborate with central departments to achieve ambitious KPIs.
* Support Hampshire Cultural Trust’s 2030 strategy and report to the Head of Venue Operations.
Qualifications
* Significant experience managing a large, multidisciplinary venue (or multiple venues) in customer‑facing operations.
* Proven track record of leading high‑performing operational teams in delivering engaging programming for diverse audiences, events and hires.
* Strong financial and commercial acumen, including P&L and budget management.
* Excellent communication and stakeholder engagement skills.
* Team leadership and people development experience.
Application
To apply, please fill in the online application form and upload an up‑to‑date CV. Covering letters are not required; we would be grateful to receive context to your application.
Closing date for applications: 15 March 2026 (23:59)
For more information, visit http://www.hampshireculture.org.uk/ or https://careers.hampshireculturaltrust.org.uk/.
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