HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients' lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet. We are looking for a highly motivated, talented and experienced IT professional to complement our industry leading Digital IT Department as a IT Systems Engineer. Reporting to the IT Manager you will form an integral part of the IT Infrastructure Team in taking ownership issues escalated to 3 rd line support and delivery of key infrastructure projects. The successful candidate will have prior experience of operating in a similar role. They will be expected to lead on developing and scaling HealthNet's Virtual and physical Infrastructure using best of bread technology ensuring a performant and secure implementation is adhered to. Specific projects include, but are not limited to; Azure Re-architecture best practice Framework, Unified Endpoint Management, Autopilot, SASE implementation. The technical delivery of projects with a strong emphasis on security, showing a positive attitude and demonstrating initiative. They will possess all of the essential and most of the desirable skills and knowledge set out below, be highly technical and able to communicate effectively. In addition to project delivery, you will also be responsible for Service take on ensuring a smooth transition into service and early life support where needed. If you're looking to make a real impact in a forward-thinking healthcare IT environment, we'd love to hear from you! Main Responsibilities Leading the delivery of complex technical projects within Azure and On Premise network architecture Planning, managing and delivering infrastructure changes from concept to transition into support Working within a defined methodology delivering documentation such as HLD, LLD, implementation documents and knowledgebase articles Driving improvement and innovation, challenging current technologies, processes and behaviours Ensuring availability, Integrity and confidentiality of IT Infrastructure services to meet agreed SLAs and KPIs are achieved Acting as an escalation point for Help Desk honoring 3 rd line support duties Undertaking all activities with a primary focus on risk mitigation and data security Ensuring systems are implemented adhering to strict policies and processes to ensure systems remain compliant after project completion Working with third party partners to deliver projects Building a strong working relationship with colleagues within the Infrastructure Team and the wider IT Digital function Work flexible shifts to ensure IT coverage for core business hours - 07:00 to 19:00 Mon-Fri and occasional weekends Form part of an on-call team to cover outside of business hours for critical systems What experience and skills are we looking for? Desirable Knowledge of MS Dynamics365 (Field Service/Business Central Knowledge of MS Navision Essential Minimum 3 years experience designing, configuring and supporting: Microsoft suite of products: Windows Desktops (win10 & 11) Windows server (2016, 2019 & 2022) Microsoft 365 suite inc. Teams, SharePoint etc. MS Co-pilot Microsoft Azure, EntraID, AD Connect, SSO MFA, IaaS, PaaS & SaaS Azure best practice frameworks Understanding of CI/CD pipelines, version control, and infrastructure-as-code practices Creating IACs using either Terraform, Bicep or ARM templates Solid understanding of the benefits of designing, delivering and maintaining systems in a secure manner Solid understanding of the benefits of designing, delivering and maintaining systems in a secure manner Solid understanding of Azure and on-prem networking including subnets, routing, diagnostics. Ability to use creativity and innovation to automate and streamline processes and procedures Ability to work independently and take ownership of complex tasks using available resources, as needed. Excellent documentation skills. Excellent analytic and troubleshooting skills Qualifications? Microsoft certifications such as MCP/MCSA/MCSE Key Competencies Ability to develop and sustain a professional relationship with the various departments in the business Well-honed negotiation and communication skills with a flexible approach Strong interpersonal skills capable of building, developing, and maintaining a positive working environment Self-motivated, dedicated with a committed approach showing interest in understanding the business and industry Proactive and motivated responding positively to new challenges Ability to work under extreme pressure whilst maintaining composure Know the Company strategy and make sure what you do on a day to day basis is in line with the strategic Ensure the work you do is of a high quality standard and HealthNet's procedures and policies are followed at all Engage in personal professional development and attend mandatory Present the Company in a positive way at all times with internal and external clients, customers and Comply with the Company's HR policies and the Health and Safety policy at all Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards. Bring new ideas and approaches with an open Maintain confidentiality and security at all times. What we offer: Competitive salary structure 25 days holiday bank holiday Pension Scheme Ongoing training and development Professional registration fees paid Employee Assistant Programme including 24/7 hour access to remote GP appointments. Refer a friend scheme Uniform provided Kit bags for all Homecare Nurses Eyecare Vouches Perks and benefits via Perkbox Long service awards. If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference. Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.