Job Description
Lynx Recruitment is working with a leading consulting organisation to appoint a Head of Business Improvement to shape and lead enterprise-wide transformation strategy.
This is a senior leadership role with accountability for improvement direction, governance, portfolio oversight, and executive-level influence.
You will set the strategic direction for business improvement, aligning operating models, technology, and delivery capability to drive sustained performance improvement across complex programmes.
This role requires enterprise-level thinking, executive gravitas, and strong commercial awareness.
Key Responsibilities
* Define and lead the improvement strategy and governance framework
* Design and oversee multi-year transformation roadmaps
* Align strategy, operating models, and technology delivery
* Influence C-suite stakeholders with clear investment cases and trade-offs
* Establish standards, guardrails, and portfolio-level decision frameworks
* Lead cross-functional coalitions delivering enterprise change
* Sponsor digital, automation, and data-led improvement initiatives
* Build and mentor improvement capability
Essential Requirements
Candidates must have:
* A minimum 2:1 in an IT / Technology-related degree
* Deep expertise in the Business Improvement discipline, linking strategy to measurable enterprise outcomes
* Strong experience in process re-engineering and operating model design
* Experience leading complex programmes incorporating project and change management
* Executive gravitas — able to influence Board/C-suite stakeholders with credibility and composed authority
* Resilience and adaptability in complex, high-stakes environments
* Strong understanding of software development and SDLC, with confidence engaging in discussions around software-enabled transformation
Desirable:
* Experience contributing to or leading business development
* Experience building improvement capability or communities of practice
* This is a rare opportunity to shape large-scale transformation within a high-performing consulting environment.